Terms of Service

These Terms of Service (“Terms”) apply to this website and services provided by Fantastic Marketing LLC. By using the website or purchasing services, you agree to these Terms and any proposal, order form, statement of work or platform agreement that applies to your purchase. If there is a conflict, the signed customer agreement controls.

We design, develop, license, host, support and operate software, SaaS platforms, mobile applications, integrations, workflow automation and related technology services. Certain platforms may facilitate logistics coordination, communications and authorized payment workflows. Fantastic Marketing LLC does not sell, prescribe or dispense medication, provide insurance benefits, or provide medical diagnosis or treatment.

You must be at least 18 and able to form a binding contract. Business users represent that they are authorized to act for their organization. You are responsible for accurate account information, credential security and activity conducted through your account.

Scope, schedule, deliverables and acceptance criteria for custom services are described in the applicable proposal or statement of work. SaaS access is delivered electronically. Platform and logistics functionality is provided according to the applicable product agreement and operating availability. See our Service Fulfillment Policy.

Prices are stated in U.S. dollars unless agreed otherwise. You authorize us and our payment processor to charge the payment method you select for disclosed fees, invoices, subscriptions, platform usage, logistics coordination or contracted services. Taxes, third-party costs, late fees and payment timing are governed by the applicable agreement and law. We do not initiate undisclosed charges.

Cancellation, non-renewal and refund rights depend on the service purchased and are explained in our Refund & Cancellation Policy and any applicable customer agreement.

You may not use our website or services to violate law, infringe rights, transmit malicious code, gain unauthorized access, interfere with service operation, misrepresent identity, process unauthorized payments, or engage in fraudulent, abusive or unsafe activity. We may suspend access reasonably necessary to protect users, systems or legal compliance.

Fantastic and its licensors retain ownership of the website, software, designs, documentation, trademarks and pre-existing technology. Customer ownership and licenses for custom deliverables are governed by the applicable written agreement. Feedback may be used to improve our services without identifying confidential customer information.

Each party will protect non-public business, technical and customer information received from the other and use it only for the applicable business relationship, subject to any separate confidentiality agreement and legally required disclosure.

Except as expressly stated in a written agreement, the website and services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim implied warranties including merchantability, fitness for a particular purpose and non-infringement. We do not promise uninterrupted or error-free operation.

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary or consequential damages. Fantastic’s aggregate liability arising from a service will not exceed the amount paid to Fantastic for that service during the twelve months before the event giving rise to the claim, except where applicable law does not permit that limitation.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles. The parties consent to courts located in New York, subject to any dispute process in an applicable written agreement.

We may update these Terms prospectively by posting a revised version and effective date. Questions may be sent to hello@fantasticplatforms.com, +1 (888) 612-4004, or Fantastic Marketing LLC, 105 Sandford Street, Brooklyn, NY 11205.